For the holidays Yahoo! decided to pull a little PR stunt. They sent some of their employees to the San Francisco and San Jose airports to pay for various customers baggage fees.
The idea is on of greatness. It would be a surprise to everyone who received and something they would certainly remember and talk about. The stunt also directly relates back to Yahoo! which is always good. A search engine is meant to make it easier to explore the world wide web, paying for baggage makes it easier to explore the world. A smart and well thought out move for sure… or was it?
There is one problem with the whole ordeal that keeps it from going all the way to greatness. Why on such a small scale? Yahoo! has the money to send people to more than one airport. I understand that they wanted their people to be at the airport to make it more personal… but only two? It’s still good PR but it could have been great if it were more widespread. When you have a good idea you have to trust it and go in full force. Better luck next time Yahoo!



